As one of the most notable shipping companies currently in the market, FedEx has made a reputation for itself as an organization that always puts its customers first. Their approach to customer service is no different, allowing anybody seeking help to get first rate responses and information at the touch of a button.
When contacting FedEx for customer support, the best option is to call their phone number and speak directly with an agent. If you call 03456 00 00 68, you can speak to one of the company’s wonderful customer service agents that have extensive experience with the company’s products. Something that FedEx does well is not sacrifice quality with quantity, providing a wide number of agents that are just as helpful as they are thorough. This results in lower wait times and more efficient conversations, something that is not as common with other customer service support lines.
If you have to leave the country for a period of time but still need to ask questions about your FedEx service, there’s even an international line so you don’t have to wait until you return! Simply call +44 24 76 706 660 to speak with an agent in a similar manner to the domestic help line.
No matter which line you choose, there are thankfully flexible hours that let you speak to an agent on your own terms. For example, the domestic help line is open 6 days a week, from 8:00am to 18:00pm Monday through Friday and from 8:00am to 12:00pm on Saturday. In contrast to this, the international line is open from 9:00am to 18:00pm, Monday through Friday. The main benefit of these hours is that you don’t have to call while on your lunch break or take time off of work to do so, as they’re open late enough that you can call once you leave the office.
If you are somebody who would prefer not to speak with a customer service agent over the phone, there are other options for you to try. If you’re still interested in speaking with someone in real-time, there is a helpful customer service chat system that lets you speak with an agent directly during the weekday hours of 8:00am to 18:00pm. It’s also possible to email an agent, but this doesn’t change the operating hours either. If you simply have a brief question, there’s the FedEx Virtual Support Assistant that can help you with a large variety of different questions regarding the service.
The FedEx Customer Support Services show that not only will the company continue to lead the way in efficient and affordable services, but they will also continue maintaining a customer service approach that truly puts their clients first.